Price Disclosure

Travellers can now say goodbye to unpleasant surprises when purchasing flight tickets. Airlines are now required to disclose a detailed breakdown of airfare before you purchase a flight ticket. At the point of payment, the breakdown should display the following details: –

⦁ Base fare (includes all charges payable to the airline)

⦁ Government imposed taxes and fees

⦁ Fees and charges prescribed under any written law

⦁ Fuel surcharge

⦁ Optional services purchased by a consumer on an opt-in basis

This is good news for travellers like you and me as the Malaysian Aviation Consumer Protection (Amendment) Code 2019 eliminates hidden charges, such as card payment charges and administrative fees. There should be no hidden charges from the airlines.