A smart traveller knows that every good deal comes with a host of Terms & Conditions (T&Cs). Reading through these T&Cs can be rather tedious, but this is the only way airlines can provide you with all the important information related to your purchase.
Unfortunately, most travellers forget to read these T&Cs, which can sometimes lead to issues. Read and understand the T&Cs before making a purchase, and keep a copy with you when you travel, in the event there’s a dispute.
Read and understand the T&Cs before making a purchase, and keep a copy with you when you travel, in the event there’s a dispute. If you aren’t comfortable about certain T&Cs, consult the airline before making the purchase.
Airline T&Cs should contain the following information:
Any conditions or restrictions on your fare
Refund or rebooking policies
Baggage allowance policies
Government imposed taxes and fees
Fees and charges imposed by the Aviation Commission
Any charges, surcharges and other fees (e.g. administration fee, refund processing fee, cancellation fee, baggage fee etc.);
The airline’s contact details
Any other information necessary to apprise you of the conditions and the total price of the ticket purchased.