Route Cessation

It’s always great to have a travel plan for the year, where you plan and purchase your flight tickets in advance.

However, there are cases where the airline decides to stop flying on a particular route that you have chosen. Fear not. You will be given the following options in case of route cessation or airlines discontinue to operate:- 

• Reimbursement of the full cost of the ticket (inclusive of taxes and fees) within 30 days

• Rerouting to the final destination on comparable transportation

Having said that, the airline must inform consumers at least one month prior to the cessation date of a particular flight.