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Know Your Rights

Damage Baggage
What should you do?
Flight Delay
What does this mean?
Delayed Baggage
What should you do?
Flight Cancelled
What are your options?
Lost Baggage
What assistance can you ask for?

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3 hours ago
FlySmart

“I accepted a credit shell/travel voucher for my flight cancellation due to COVID-19. However, the validity is only until 30 June 2021. Can I extend the validity of my credit shell/travel voucher?”​

Some airlines are extending the validity of the credit shell/travel voucher up to 12 to 24 months. They are also exercising an earlier credit shell/travel voucher redemption period for a later travel date. Please contact the airline to understand the validity of your credit shell/travel voucher. ​

For more information on COVID-19 FAQs, click here: bit.ly/3avAuhi

#flysmart #mavcom #knowyourrights #covid19faqs
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2 days ago
FlySmart
Mothers have a knack for keeping us grounded and true to our roots, all the while inspiring us to be the best version of ourselves. 

On this day, FlySmart wishes Mothers all over the world a very Happy Mother’s Day.

Share with us your most memorable trip with your Mum in the comments below.
​
#flysmart #mavcom #happymothersday

Mothers have a knack for keeping us grounded and true to our roots, all the while inspiring us to be the best version of ourselves.

On this day, FlySmart wishes Mothers all over the world a very Happy Mother’s Day.

Share with us your most memorable trip with your Mum in the comments below.

#flysmart #mavcom #happymothersday
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4 days ago
FlySmart
Do you know that the airline should show you the breakdown of items at the point of payment? These include: 
​
1. Base fare (includes all charges payable to the airline)​
2. Government imposed taxes and fees​
3. Fees and charges prescribed under any written law​
4. Fuel surcharge​
5. Optional Services purchased by a consumer on an opt-in basis​

For more information on your travel rights, log on to: bit.ly/3ujpo6X

Do you know that the airline should show you the breakdown of items at the point of payment? These include:

1. Base fare (includes all charges payable to the airline)​
2. Government imposed taxes and fees​
3. Fees and charges prescribed under any written law​
4. Fuel surcharge​
5. Optional Services purchased by a consumer on an opt-in basis​

For more information on your travel rights, log on to: bit.ly/3ujpo6X
... See MoreSee Less