Travel tip: It is important to know your baggage allowance for your flight to avoid paying extra charges at the airport. You are encouraged to check with the airline if you are unsure about the baggage allowance that you’re entitled to for your flight.
Packing for your year-end holiday? You most probably will be travelling with your valuable items such as money, jewellery and various electronics. It is important not to check in these valuable items because airlines are not obligated to offer you compensation if something happens to your personal valuables.
Looking to claim from your insurance company for a recent flight delay? You’ll need to request a verification letter from your airline to prove your claim, and the airline should provide the verification letter within 7 days for consumers affected by a flight of 30 minutes or more upon request.