“I accepted a credit shell/travel voucher for my flight cancellation due to COVID-19. However, the validity is only until 30 June 2021. Can I extend the validity of my credit shell/travel voucher?” Some airlines are extending the validity of the credit shell/travel voucher up to 12 to 24 months. They are also exercising an earlier credit shell/travel voucher redemption period for a later travel date. Please contact the airline to understand the validity of your credit shell/travel voucher.
For more information on COVID-19 FAQs, click here: bit.ly/3avAuhi
Do you know that the airline should show you the breakdown of items at the point of payment? These include: 1. Base fare (includes all charges payable to the airline) 2. Government imposed taxes and fees 3. Fees and charges prescribed under any written law 4. Fuel surcharge 5. Optional Services purchased by a consumer on an opt-in basis
For more information on your travel rights, log on to: bit.ly/3ujpo6X ... See MoreSee Less