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Unsure of your air travel rights? Start your journey by being an empowered traveller here.                      Hear from our travellers about their travel journey and how we have helped them! Click here. Important notice: Travellers are advised to arrive early at the airport before their flight as departure processes may take longer than usual to accommodate essential checks before the flight. Looking for airline or airport contact details? Click here. Submitted a complaint to MAVCOM recently? Check your complaint status updates here.
Unsure of your air travel rights? Start your journey by being an empowered traveller here.                                              Hear from our travellers about their travel journey and how we have helped them! Click here.                                             Important notice: Travellers are advised to arrive early at the airport before their flight as departure processes may take longer than usual to accommodate essential checks before the flight.                                            Looking for airline or airport contact details? Click here.                           Submitted a complaint to MAVCOM recently? Check your complaint status updates here.

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Damaged Baggage
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Flight Delay
What does this mean?
Delayed Baggage
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Flight Cancelled
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Lost Baggage
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May the spirit of compassion, kindness, and unity shine bright in your life this Wesak Day. Wishing you and your loved ones a time of reflection, harmony, and joy.

#WesakDay

May the spirit of compassion, kindness, and unity shine bright in your life this Wesak Day. Wishing you and your loved ones a time of reflection, harmony, and joy.

#wesakday
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The Malaysian Aviation Commission (MAVCOM) today released the latest air passenger traffic statistics for April 2024, indicating substantial month-on-month (MoM) and year-on-year (YoY) growth.

Air passenger traffic in April 2024 reached 7.9 million, marking a strong 19.5 per cent YoY increase from April 2023 and an 8.0 per cent MoM increase from March 2024. This growth was largely driven by domestic air travel, particularly seasonal travel during the Hari Raya Aidilfitri holiday period, with 3.9 million passengers recorded, reflecting a 14.9 per cent increase from March 2024. Domestic traffic accounted for 49.8 per cent of the total passenger traffic in April 2024.

For more information, visit www.mavcom.my

The Malaysian Aviation Commission (MAVCOM) today released the latest air passenger traffic statistics for April 2024, indicating substantial month-on-month (MoM) and year-on-year (YoY) growth.

Air passenger traffic in April 2024 reached 7.9 million, marking a strong 19.5 per cent YoY increase from April 2023 and an 8.0 per cent MoM increase from March 2024. This growth was largely driven by domestic air travel, particularly seasonal travel during the Hari Raya Aidilfitri holiday period, with 3.9 million passengers recorded, reflecting a 14.9 per cent increase from March 2024. Domestic traffic accounted for 49.8 per cent of the total passenger traffic in April 2024.

For more information, visit www.mavcom.my
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MAVCOM monitors airline on-time performance (OTP) and flight cancellations to encourage airlines to improve their efficiency and service levels. 

The results for April 2024 have been released! To check out the results or find out more, visit https://bit.ly/3wDYbST.

MAVCOM monitors airline on-time performance (OTP) and flight cancellations to encourage airlines to improve their efficiency and service levels.

The results for April 2024 have been released! To check out the results or find out more, visit bit.ly/3wDYbST.
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Hubungi Kami

Hotline Pengguna:

+1800-18-6966 (Dalam Malaysia)

+603-7651 2777 (Luar Malaysia)

 

Ingin membuat aduan?

Borang aduan FlySmart

Aplikasi mudah alih FlySmart

 

Untuk butiran syarikat penerbangan atau lapangan terbang, klik di sini.

Untuk butiran lain, lawati halaman Hubungi Kami.

Soalan lazim mengenai hak-hak penerbangan boleh didapati di sini.

 


FlySmart adalah inisiatif Suruhanjaya Penerbangan Malaysia (MAVCOM). Layari www.mavcom.my untuk maklumat lanjut.

 

   

Contact Us

Consumer Hotline:

+1800-18-6966 (Within Malaysia)

+603-7651 2777 (Outside Malaysia)

 

Have a complaint?

FlySmart complaint webform

FlySmart mobile app

 

For a list of airline and airport contacts, click here.

For more details, visit our Contact Us page.

Frequently Asked Questions on air travel rights can be found here.

 


FlySmart is an initiative by the Malaysian Aviation Commission (MAVCOM). Visit www.mavcom.my for more information