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Unsure of your air travel rights? Start your journey by being an empowered traveller here.                      Hear from our travellers about their travel journey and how we have helped them! Click here.                      Important notice: Travellers are advised to arrive early at the airport before their flight as departure processes may take longer than usual to accommodate essential checks before the flight.                     Looking for airline or airport contact details? Click here.                    Submitted a complaint to MAVCOM recently? Check your complaint status updates here.
Unsure of your air travel rights? Start your journey by being an empowered traveller here .                      Hear from our travellers about their travel journey and how we have helped them! Click here.                      Important notice: Travellers are advised to arrive early at the airport before their flight as departure processes may take longer than usual to accommodate essential checks before the flight.                     Looking for airline or airport contact details? Click here.                    ♦ Submitted a complaint to MAVCOM recently? Check your complaint status updates here.

Know Your Rights

Damaged Baggage
What should you do?
Flight Delay
What does this mean?
Delayed Baggage
What should you do?
Flight Cancelled
What are your options?
Lost Baggage
What assistance can you ask for?

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2 days ago
FlySmart

Flight delays and cancellations can be frustrating. But, did you know that you are entitled to reimbursement and care? Swipe to learn more about your rights! Download the FlySmart app to learn more about your travel rights now!

#FlySmart #travel #MAVCOM #TravelSmart #aviationworld #aviationregulation #flightdelayandcancellation
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6 days ago
FlySmart
Travellers have an expectation to receive their bags as soon as they land. If your baggage does not arrive on the same flight as you, or is lost or damaged during the flight, you may be entitled to compensation for the inconvenience caused. ​

Find out more here: https://bit.ly/3x1CEAr  

#FlySmart #MAVCOM #travel #travelsmartwithFlySmart #traveleasy #fortravellers #traveladvisor

Travellers have an expectation to receive their bags as soon as they land. If your baggage does not arrive on the same flight as you, or is lost or damaged during the flight, you may be entitled to compensation for the inconvenience caused. ​

Find out more here: bit.ly/3x1CEAr

#FlySmart #MAVCOM #travel #travelsmartwithflysmart #traveleasy #fortravellers #traveladvisor
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1 week ago
FlySmart
Did you know that airline is responsible in taking care of your mobility equipment such as wheelchairs or walking aids that you need to bring on flight? If your mobility equipment is lost or damaged during a flight, the airline is obliged to compensate you based on the prevailing market price of your equipment. 

Download the FlySmart app and stay updated on your travel rights now!

#FlySmart #MAVCOM #travel #travelsmartwithFlySmart #traveleasy #fortravellers #traveladvisor

Did you know that airline is responsible in taking care of your mobility equipment such as wheelchairs or walking aids that you need to bring on flight? If your mobility equipment is lost or damaged during a flight, the airline is obliged to compensate you based on the prevailing market price of your equipment.

Download the FlySmart app and stay updated on your travel rights now!

#FlySmart #MAVCOM #travel #travelsmartwithflysmart #traveleasy #fortravellers #traveladvisor
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