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Unsure of your air travel rights? Start your journey by being an empowered traveller here.                      Hear from our travellers about their travel journey and how we have helped them! Click here.                      Important notice: Travellers are advised to arrive early at the airport before their flight as departure processes may take longer than usual to accommodate essential checks before the flight.                     Looking for airline or airport contact details? Click here.                    Submitted a complaint to MAVCOM recently? Check your complaint status updates here.
Unsure of your air travel rights? Start your journey by being an empowered traveller here.                      Hear from our travellers about their travel journey and how we have helped them! Click here.                      Important notice: Travellers are advised to arrive early at the airport before their flight as departure processes may take longer than usual to accommodate essential checks before the flight.                     Looking for airline or airport contact details? Click here.                    Submitted a complaint to MAVCOM recently? Check your complaint status updates here.

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When buying your flight ticket, youre entitled to know the airline operating the flight, either at the time of booking or as soon as feasible. If the operating airline changes after you have purchased your ticket, you should be promptly notified. If you are not informed, address the concern with the airline selling the ticket.

Fortunately, most airline websites today indicate if a flight is a codeshare. To ensure clarity, its wise to verify the operating airline before purchasing your ticket.

Learn more travel tips at www.flysmart.my

#MAVCOM #FlySmart #Travel #codeshare #TravelSmart

When buying your flight ticket, you're entitled to know the airline operating the flight, either at the time of booking or as soon as feasible. If the operating airline changes after you have purchased your ticket, you should be promptly notified. If you are not informed, address the concern with the airline selling the ticket.

Fortunately, most airline websites today indicate if a flight is a codeshare. To ensure clarity, it's wise to verify the operating airline before purchasing your ticket.

Learn more travel tips at www.flysmart.my

#mavcom #FlySmart #travel #codeshare #travelsmart
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Hubungi Kami

Hotline Pengguna:

+1800-18-6966 (Dalam Malaysia)

+603-7651 2777 (Luar Malaysia)

 

Ingin membuat aduan?

Borang aduan FlySmart

Aplikasi mudah alih FlySmart

 

Untuk butiran syarikat penerbangan atau lapangan terbang, klik di sini.

Untuk butiran lain, lawati halaman Hubungi Kami.

Soalan lazim mengenai hak-hak penerbangan boleh didapati di sini.

 


FlySmart adalah inisiatif Suruhanjaya Penerbangan Malaysia (MAVCOM). Layari www.mavcom.my untuk maklumat lanjut.

 

   

Contact Us

Consumer Hotline:

+1800-18-6966 (Within Malaysia)

+603-7651 2777 (Outside Malaysia)

 

Have a complaint?

FlySmart complaint webform

FlySmart mobile app

 

For a list of airline and airport contacts, click here.

For more details, visit our Contact Us page.

Frequently Asked Questions on air travel rights can be found here.

 


FlySmart is an initiative by the Malaysian Aviation Commission (MAVCOM). Visit www.mavcom.my for more information