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Unsure of your air travel rights? Start your journey by being an empowered traveller here.                      Hear from our travellers about their travel journey and how we have helped them! Click here. Important notice: Travellers are advised to arrive early at the airport before their flight as departure processes may take longer than usual to accommodate essential checks before the flight. Looking for airline or airport contact details? Click here. Submitted a complaint to MAVCOM recently? Check your complaint status updates here.
Unsure of your air travel rights? Start your journey by being an empowered traveller here.                                              Hear from our travellers about their travel journey and how we have helped them! Click here.                                             Important notice: Travellers are advised to arrive early at the airport before their flight as departure processes may take longer than usual to accommodate essential checks before the flight.                                            Looking for airline or airport contact details? Click here.                           Submitted a complaint to MAVCOM recently? Check your complaint status updates here.

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Damaged Baggage
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Flight Delay
What does this mean?
Delayed Baggage
What should you do?
Flight Cancelled
What are your options?
Lost Baggage
What assistance can you ask for?

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Selamat Hari Raya Aidiladha from all of us at MAVCOM! May this festive season bring you joy, peace, and blessings.

#HariRayaHaji #SelamatHariRaya

Selamat Hari Raya Aidiladha from all of us at MAVCOM! May this festive season bring you joy, peace, and blessings.

#harirayahaji #selamathariraya
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Dirgahayu Tuanku

Merafak Sembah Ucapan Setinggi - Tinggi Tahniah

Kebawah Duli Yang Maha Mulia Seri Paduka Baginda Yang Di-Pertuan Agong Sultan Ibrahim Ibni Almarhum Sultan Iskandar sempena Sambutan Ulang Tahun Hari Keputeraan Rasmi Seri Paduka Baginda.

Pada kesempatan ini, Suruhanjaya Penerbangan Malaysia (MAVCOM) mendoakan kepada Allah SWT agar Seri Paduka Baginda Tuanku, KDYMM Seri Paduka Baginda Raja Permaisuri Agong Raja Zarith Sofiah Binti Almarhum Sultan Idris Shah, dan seluruh kerabat diraja dilindungi dan diberkati oleh-Nya, dilanjutkan usia dan kekal sihat sentiasa.

3 Jun 2024 Bersamaan 25 Zulkaedah 1445H

Daulat Tuanku.

Sembah takzim daripada 
Suruhanjaya Penerbangan Malaysia (MAVCOM)

Dirgahayu Tuanku

Merafak Sembah Ucapan Setinggi - Tinggi Tahniah

Kebawah Duli Yang Maha Mulia Seri Paduka Baginda Yang Di-Pertuan Agong Sultan Ibrahim Ibni Almarhum Sultan Iskandar sempena Sambutan Ulang Tahun Hari Keputeraan Rasmi Seri Paduka Baginda.

Pada kesempatan ini, Suruhanjaya Penerbangan Malaysia (MAVCOM) mendoakan kepada Allah SWT agar Seri Paduka Baginda Tuanku, KDYMM Seri Paduka Baginda Raja Permaisuri Agong Raja Zarith Sofiah Binti Almarhum Sultan Idris Shah, dan seluruh kerabat diraja dilindungi dan diberkati oleh-Nya, dilanjutkan usia dan kekal sihat sentiasa.

3 Jun 2024 Bersamaan 25 Zulkaedah 1445H

Daulat Tuanku.

Sembah takzim daripada
Suruhanjaya Penerbangan Malaysia (MAVCOM)
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May the spirit of compassion, kindness, and unity shine bright in your life this Wesak Day. Wishing you and your loved ones a time of reflection, harmony, and joy.

#WesakDay

May the spirit of compassion, kindness, and unity shine bright in your life this Wesak Day. Wishing you and your loved ones a time of reflection, harmony, and joy.

#wesakday
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Hubungi Kami

Hotline Pengguna:

+1800-18-6966 (Dalam Malaysia)

+603-7651 2777 (Luar Malaysia)

 

Ingin membuat aduan?

Borang aduan FlySmart

Aplikasi mudah alih FlySmart

 

Untuk butiran syarikat penerbangan atau lapangan terbang, klik di sini.

Untuk butiran lain, lawati halaman Hubungi Kami.

Soalan lazim mengenai hak-hak penerbangan boleh didapati di sini.

 


FlySmart adalah inisiatif Suruhanjaya Penerbangan Malaysia (MAVCOM). Layari www.mavcom.my untuk maklumat lanjut.

 

   

Contact Us

Consumer Hotline:

+1800-18-6966 (Within Malaysia)

+603-7651 2777 (Outside Malaysia)

 

Have a complaint?

FlySmart complaint webform

FlySmart mobile app

 

For a list of airline and airport contacts, click here.

For more details, visit our Contact Us page.

Frequently Asked Questions on air travel rights can be found here.

 


FlySmart is an initiative by the Malaysian Aviation Commission (MAVCOM). Visit www.mavcom.my for more information