Select Page

Route Cessation

Route Cessation August 19, 2019   It’s always great to have a travel plan for the year, where you plan and purchase your flight tickets in advance. However, there are cases where the airline decides to stop flying on a particular route that you have chosen. Fear...

Flight Status Communication

Flight Status Communication August 19, 2019   Flight status can change for any number of reasons. It’s always frustrating for travellers when airlines don’t inform you in advance.  Planned flight rescheduling With the Malaysian Aviation Consumer Protection...

Refunds

Refunds August 9, 2019    There is always a time when travellers are unable to fly. This could be due to several reasons such as medical, death, or other unforeseen circumstances that disrupt a travel plan.    Given the above situation, many would request...

Advertisement

Advertisement August 9, 2019 Gone are the days where airlines use promo fares to attract travellers in their advertisements. They are now required to publish the all-in price of an airfare in the advertisement which includes: – ⦁ Base fare (includes all charges...

Add-on Charges

Add-on Charges May 24, 2018 What you see sometimes isn’t quite what you end up paying for. Most travellers aren’t aware of what add-on charges are for, and don’t factor them into their budgets.   You have the right to only pay for airline services that you...