August 1, 2025 Effective 1 August 2025, all functions and responsibilities previously managed by the Malaysian Aviation Commission (MAVCOM) have been fully assumed by the Civil Aviation Authority of Malaysia (CAAM). Consumers who wish to lodge complaints on airlines...
September 1, 2024 No traveller enjoys a flight delay. While delays are often unavoidable due to factors such as weather, air traffic control requirements, or operational issues like aircraft maintenance or crew scheduling, it is important to know your rights as a...
September 1, 2024 Weather disruptions and other extraordinary circumstances can occasionally impact flights, leading to delays, cancellations, or changes to flight schedules. These situations are beyond the control of airlines and can cause inconvenience for...
Updated onDikemaskini pada 30, Mar 2022 From 1 September 2019, all outbound travellers are required to pay a departure levy for any ticket purchased, following an order from the Malaysian Government. This levy is collected by the Royal Malaysian Customs Department, on...
August 6, 2019 : Hong Kong Did you know that more than 200 flights have been cancelled at Hong Kong International Airport (HKIA)? These flight disruptions have come in the wake of a planned city-wide strike by protesters. Travellers who are travelling to and from...
February 15, 2019 Travellers are advised to book flights, manage flight bookings or pre-book add-ons, before or after the system maintenance period. The maintenance will start this Saturday with it being offline from 16 February, Saturday at 2.00pm (GMT +8) to 17...
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