July 26, 2021

While COVID-19 cases continue to rise and fall globally, governments around the world have imposed strict travel measures to curb the spread of COVID-19, including Malaysia.

Here are some travel tips to smoothen your journey if you are required to travel during the COVID-19 outbreak. You may also refer to the link below to find out the guidelines provided by Malaysia Airports:- FAQ On Air Travel Requirements Under the New Norms

Check the government travel advisory

Before you start planning a trip, you are advised to check the status of the government travel advisory and follow its advice. Do keep in mind that the advice may change in a moment’s notice.

The most up to date information on travel restrictions can be found on the Travel Restriction updates page by the International Air Transport Association (IATA). For more information you can also refer to the Malaysia Ministry of Health website as well as the Malaysia Ministry of Home Affairs website.

Check your flight status

Owing to the fluidity of the current COVID-19 situation, your flight status may change from time to time. You are advised to check your flight status before travelling to the airport.

Malaysia Airlines: Click here

AirAsia: Click here

Malindo: Click Here

Firefly: Click here

Ensure you have proper travel documents

The Malaysian government has implemented various travel restrictions as a preventive measure to curb the COVID-19 pandemic in the country. The travel restrictions that are in place come with various guidelines and regulations. For example, only essential travel is allowed during the Conditional Movement Control Order (CMCO) phase. Passengers who are required to travel during this period are required to obtain a written permission (travel permission) from the police.

It is the responsibility of the passenger to ensure that they have valid and complete travel documents before travelling. If you are unsure about the documents required, please contact the airline to enquire further.

Arrive early at the airport

Due to the outbreak, there may be additional precautionary measures in place to reduce risk of infection at the airport and onboard your flight. As such, the departure processes may take longer than usual in order to accommodate health checks and other essential measures. Getting to the airport earlier is recommended so that you have enough time to go through all the necessary procedures that are in place for your safety.

Practice Social Distancing

According to the World Health Organisation (WHO), social distancing is one of the essential steps in preventing the spread of COVID-19. To reduce risk of contamination, do keep at least a 1-metre distance between yourself and others. The practice of social distancing should be kept to for as long as COVID-19 is still a risk. Remember, everyone has a role to play to reduce and slow the transmission of COVID-19.

Precautionary measures

Your best defence against COVID-19 is good hygiene. The World Health Organisation (WHO) recommends washing hands frequently with soap and water or using sanitisers. Also avoid touching your eyes, nose and mouth after contact with any surface, cover your mouth when coughing and sneezing (and then wash your hands).

If you are travelling during the outbreak, here are some of the preventive measures that you need to be aware of before you travel:

	Bring your own face mask and hand sanitiser before you travel.
	You are required to wear a face mask at all stages of travel –before entering the airport until you reach your destination (check-in, boarding gate, in the aircraft cabin, disembarkation and collection of baggage on arrival).
	You are advised to bring additional masks when you are on long haul flights for own personal comfort and hygiene.

Some airlines have made it mandatory for all air travellers to wear a face mask before they travel. You are advised not to travel if you are unwell. Other tips can be found in the WHO link here

Stay updated

Beyond the current travel restrictions, you are advised to monitor news of travel restrictions in case of developments in the destination you are travelling to, which you can find out more here.

Am I entitled for a refund?

The Malaysian Aviation Commission (MAVCOM) has prepared some Frequently Asked Questions (FAQs) regarding COVID-19, which consumers may refer for information on refund requests during this period.

To find out more about cancellations and refunds, log on to Flight Disruption- COVID-19 FAQs

MAVCOM encourages all domestic and foreign airlines to exercise the principle of reasonableness and fairness in determining the manner of refund that is provided to the consumers.

While COVID-19 cases continue to rise and fall globally, governments around the world have imposed strict travel measures to curb the spread of COVID-19, including Malaysia.

Here are some travel tips to smoothen your journey if you are required to travel during the COVID-19 outbreak. You may also refer to the link below to find out the guidelines provided by Malaysia Airports:- FAQ On Air Travel Requirements Under the New Norms

Check the government travel advisory

Before you start planning a trip, you are advised to check the status of the government travel advisory and follow its advice. Do keep in mind that the advice may change in a moment’s notice.

The most up to date information on travel restrictions can be found on the Travel Restriction updates page by the International Air Transport Association (IATA). For more information you can also refer to the Malaysia Ministry of Health website as well as the Malaysia Ministry of Home Affairs website.

Check your flight status

Owing to the fluidity of the current COVID-19 situation, your flight status may change from time to time. You are advised to check your flight status before travelling to the airport.

Malaysia Airlines: Click here

AirAsia: Click here

Malindo: Click here

Firefly: Click here

Ensure you have proper travel documents

The Malaysian government has implemented various travel restrictions as a preventive measure to curb the COVID-19 pandemic in the country. The travel restrictions that are in place come with various guidelines and regulations. For example, only essential travel is allowed during the Conditional Movement Control Order (CMCO) phase. Passengers who are required to travel during this period are required to obtain a written permission (travel permission) from the police. It is the responsibility of the passenger to ensure that they have valid and complete travel documents before travelling. If you are unsure about the documents required, please contact the airline to enquire further.

Arrive early at the airport

Due to the outbreak, there may be additional precautionary measures in place to reduce risk of infection at the airport and onboard your flight. As such, the departure processes may take longer than usual in order to accommodate health checks and other essential measures. Getting to the airport earlier is recommended so that you have enough time to go through all the necessary procedures that are in place for your safety.

Practice Social Distancing

According to the World Health Organisation (WHO), social distancing is one of the essential steps in preventing the spread of COVID-19. To reduce risk of contamination, do keep at least a 1-metre distance between yourself and others. The practice of social distancing should be kept to for as long as COVID-19 is still a risk. Remember, everyone has a role to play to reduce and slow the transmission of COVID-19.

Precautionary measures

Your best defence against COVID-19 is good hygiene. The World Health Organisation (WHO) recommends washing hands frequently with soap and water or using sanitisers. Also avoid touching your eyes, nose and mouth after contact with any surface, cover your mouth when coughing and sneezing (and then wash your hands).

If you are travelling during the outbreak, here are some of the preventive measures that you need to be aware of before you travel:

	Bring your own face mask and hand sanitiser before you travel.
	You are required to wear a face mask at all stages of travel – before entering the airport until you reach your destination (check-in, boarding gate, in the aircraft cabin, disembarkation and collection of baggage on arrival).
	You are advised to bring additional masks when you are on long haul flights for own personal comfort and hygiene.

Some airlines have made it mandatory for all air travellers to wear a face mask before they travel. You are advised not to travel if you are unwell. Other tips can be found in the WHO link here

Stay updated

Beyond the current travel restrictions, you are advised to monitor news of travel restrictions in case of developments in the destination you are travelling to, which you can find out more here.

Am I entitled for a refund?

The Malaysian Aviation Commission (MAVCOM) has prepared some Frequently Asked Questions (FAQs) regarding COVID-19, which consumers may refer for information on refund requests during this period.

To find out more about cancellations and refunds, log on to Flight Disruption- COVID-19 FAQs

MAVCOM encourages all domestic and foreign airlines to exercise the principle of reasonableness and fairness in determining the manner of refund that is provided to the consumers.

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