The upgrade that was meant to be carried out from 19 January, Saturday at 2.00pm (GMT +8) to 20 January 2019, Sunday at 3.00am has now been postponed. The reservation system will function as normal this weekend.
It is still advisable to check-in online ahead of time and print out your boarding pass or use the e-boarding pass where available.
If you have any more queries, please contact AirAsia for more information. For more information about your rights, log onto http://bit.ly/flysmart-know-your-rights-general