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A second earthquake

hits the Indonesian island of Lombok



It’s been reported that at least 91 people have been killed and hundreds injured after a second deadly earthquake hit the island of Lombok. These numbers are expected to rise as the holiday island experienced two light secondary quakes and at least 100 aftershocks.

Malaysians in Lombok are reported to be safe following the magnitude seven earthquake. However, the Malaysian embassy in Lombok has activated its operations room to assist Malaysians in Lombok. Malaysians in Lombok who need consular help can call the phone number +62215224947 or send WhatsApp messages to +62 8138081 3036 and e-mail /

Here are some of the practical tips which you can follow when an earthquake strikes.

Whilst airlines are operating as per schedule, they will continue to monitor the situation and will keep all travellers updated.
Those that have been affected can check with their airline on the following:

Changing to a new travel date


Obtaining a credit from the airline

Travellers are advised to provide their personal details to the airlines at the point of booking.This will allow the airlines to send alerts or updates on flight status.

To find out more about your travel rights, you can log on to